ISP Management System XIMS
Xonware provides Internet Management System (XIMS) enables Internet Service Providers(ISPs) to centrally manage end-to-end operations of their business.

XIMS provides complete AAA, billing and operations management modules – OSS & BSS and integrates with a wide range of leading NAS equipment including Cisco, Mikrotik, Juniper, Huawei routers.

The solution supports flexible deployment options including cloud-hosting on a SaaS model and on-premise deployment as well and a customizable solution to cater the requirement of every ISP individually.

All aspects of your ISP business starting from lead management to provisioning, subscriber life cycle management, policy enforcement, billing, reseller and franchisee management, user self-service portals, helpdesk management, inventory management and much more.

XIMS Key Features
Radius
The Radius That Controls ALL For You

AAA

This feature as it stands AAA – Authentication , Authorization, Accounting supports PPPoe, Mac, defining plan values, data usage
Logs That Matter The Most

User Syslog

This feature as it stands AAA – Authentication , Authorization, Accounting supports PPPoe, Mac, defining plan values, data usage

 

 

Complete Plan Management

Bandwidth Management

This feature as it stands AAA – Authentication , Authorization, Accounting supports PPPoe, Mac, defining plan values, data usage
Router Management At Its Best

Mikrotik Management

This feature as it stands AAA – Authentication , Authorization, Accounting supports PPPoe, Mac, defining plan values, data usage

 

CRM
Manage Users With Ease

User Management

This feature as it stands AAA – Authentication , Authorization, Accounting supports PPPoe, Mac, defining plan values, data usage
Central System To Manage ALL

Franchise & Reseller

This feature as it stands AAA – Authentication , Authorization, Accounting supports PPPoe, Mac, defining plan values, data usage

 

Track & Troubleshoot Customer Issues

Customer Monitoring

This feature as it stands AAA – Authentication , Authorization, Accounting supports PPPoe, Mac, defining plan values, data usage

 

 

Rating and Billing
Assign Remove Plans With Ease

Plan Management

This feature as it stands AAA – Authentication , Authorization, Accounting supports PPPoe, Mac, defining plan values, data usage

 

Customize Discount Coupons

Voucher Management

This feature as it stands AAA – Authentication , Authorization, Accounting supports PPPoe, Mac, defining plan values, data usage

 

 

Assign Custom Plans To Every Partner / Reseller

Customized Plans

This feature as it stands AAA – Authentication , Authorization, Accounting supports PPPoe, Mac, defining plan values, data usage

 

 

Track, Manage Payments

Payment Management

This feature as it stands AAA – Authentication , Authorization, Accounting supports PPPoe, Mac, defining plan values, data usage

 

 

 

Complaint and MIS Reports
Raise, Solve Issues

Ticketing

This feature as it stands AAA – Authentication , Authorization, Accounting supports PPPoe, Mac, defining plan values, data usage
Reports That Forecast Business

MIS Reports

This module provides various reports required by a provider which can be customized according to the needs of the providers
Inform Clients on Timely Basis

Notifications

This module provides various options to the provider to customize the notification towards user, employees or group of users
Sales
CRM For All

Lead Management

This modules helps the providers in streamlining the sales process by capturing and assigning leads to respective sales teams
KYC + eKYC

KYC

This modules helps the providers in streamlining the sales process by capturing and assigning leads to respective sales teams
Set Targets Give Incentives

Sales Target

This module helps the providers in setting up individual sales targets with multiple incentive slabs on achieving the required targets
Apart from above modules and features, XIMS comes with mobile app for customers wherein, the customers can view their data usage, recharge online, view and download paid invoices.
XIMS Other Features
  • AAA

    Authentication based on MAC / PPPOE

  • Multi Revenue Model

    Sharing

  • Policy Management

    Quota Assignment | FUP | Firewall Management

  • Multi Vendor Management

    Mikrotik | CISCO | Juniper

  • Lead Management

    CRM | Multi Zone

  • Support Management

    Technical Support System | Auto overdue status change | All level notification of pending tickets

  • SMS & Email

    Renewal Reminders | Network Issue notifications | Pre-defined templates for email and sms

  • User Self Portal

    Online Renewal | Plan Change | Raise Support Tickets | View & Download Invoices | View Data Usage

  • eKYC + KYC

    Direct Linked with UIDAI for Hassle Free KYC Verification