The platform, in two pockets.
One app for your subscribers, white-labelled under your brand. One app for your field teams, wired into dispatch and inventory. Both read the same records the office sees.
01 — The apps
Subscriber · Field
/01
Subscriber app
White-labelled · Your brand
Bills, payments, plan changes, usage, complaint booking with live status. Published under the operator's own name and identity, not ours.
/02
Field workforce app
Dispatch · Closure · Inventory
Ticket queue, navigation, on-site closure with photos and customer sign-off, material consumption against stock. The paperwork does itself.
/03
Same records, live
No sync lag
A payment in the app posts to the same ledger the office sees. A closed field ticket updates the same SLA clock support watches. One platform, three surfaces.
/⇄
Three surfaces.
One record.
The office console, the subscriber app, and the field app read and write the same rows. A payment posts once. A ticket closes once. Nobody reconciles anything.
IMG-MOBILE-PHOTO
21:9 · field engineer with phone photograph
IMG-MOBILE-PHOTOXonware · field documentation