Xonware · Technology Company

A product-led technology
company building platforms
that run connected businesses
.

Pune-built. Deployed across 11 countries. Two pillars: XIMS — the complete ISP operations platform — and Cybersecurity — subscriber protection for broadband operators.

xonware.com / operationsLive · 00:00:00Z
Subscribers
2.1M+
↑ growing
Operators
70+
11 countries
Operations · 30d
Platform signals
XIMS collections enginehealthy
Security monitoringactive
Gateway reconciliation99.4%
SLA
99.9%
all green
Open alerts
0
critical
XIMS · ISP Operations Platform

One platform. The complete
operating system
for ISPs.

Subscriber lifecycle, eKYC, GST billing, 14+ payment gateways, native MikroTik & GPON OLT control, CRM, support, mobile apps, four-tier partner hierarchy & 70+ reports — unified in XIMS.

app.xims.in / dashboardLive
Renewals · today
3,217
98.1% auto
MRR
₹84.2L
↑ 6.2%
Collections · 7d
Workflows · live
Defaulter → MikroTik suspend1.2s
Upgrade → queue pushlive
Tickets · SLA window28 open
Gateways
14+
reconciled
Reports
70+
zone-wise
Xonware · Subscriber Cybersecurity

Cybersecurity that protects
the last mile of broadband.

Subscriber-level protection layer for broadband operators. DNS filtering, threat intelligence, malicious-domain blocking, parental controls — delivered as a value-added service through XIMS. Currently in active development with select pilot ISPs.

soc.xonware.com / overviewPilot
Subscribers protected
44,280
↑ pilot growing
Threats blocked · 24h
12,091
DNS layer
Threat type · 7d
Latest detections
Phishing — malicious-bank.dlblocked
Malware C2 — botnet.exampleblocked
Category — adult contentpolicy
Critical
0
contained
Coverage
24×7
DNS resolver
Proven at scale

2M+ subscribers.
70+ operators. 11 countries.

Platforms that scale from a 2,000-subscriber neighbourhood broadband operator to networks managing several hundred thousand subscribers — across India, the Middle East, Southeast Asia, Africa and the United States.

21,00,000+
Subscribers managed
0+
Operators
0
Countries
0+
Controllers in XIMS
0+
Payment gateways
0+
Reports built-in
Talk to Xonware

Scoped demo.
Real questions. Honest answers.

Whether you're modernising ISP operations through XIMS or strengthening subscriber security — we'll start with your numbers, your network, your priorities. No generic pitch.

Operational signals · live
Subscriber #84217 onboarded Plan upgrade pushed to MikroTik UPI payment reconciled (Razorpay) DNS threat blocked — c2.malicious.dl GST invoice issued · CGST/SGST OLT ONU auto-discovered — port 4/12 Field engineer closed ticket — photo proof Reseller wallet top-up · ₹12,000 Bandwidth threshold near 92% · zone-7 Defaulter detected → PPPoE suspended
01 · About Xonware

A product company, not a project house.

Xonware Technologies builds practical, scalable software platforms for connectivity businesses — built in Pune, deployed across India, the Middle East, Southeast Asia, Africa and the United States.

Founded in
Pune, India

A telecom product company building XIMS as the operational backbone for modern ISPs and Cybersecurity for the last-mile broadband subscriber.

Built around
Operational depth

XIMS alone is 408+ dedicated controllers across 289 database tables — engineered to model every workflow an ISP actually runs.

Trusted by
70+ operators

From 2,000-subscriber neighbourhood broadband to networks with several hundred thousand subscribers, on the same platform.

Texas Lagos Dubai Pune Manila

Built in Pune.
Deployed across 11 countries.

Same platform. Same database model. Country-specific compliance — GST in India, place-of-supply, regional payment rails, local KYC.

India UAE Saudi Arabia South Africa Nigeria Kenya Singapore Malaysia Indonesia Philippines United States
02 · XIMS Platform

The complete operating system
for ISPs & connectivity businesses.

XIMS unifies the entire ISP business — subscriber lifecycle through onboarding, billing & GST, payments, MikroTik & OLT control, CRM, support, partner workflows, mobile apps, and reporting — into one operational console.

LAYER 01 · USER & CHANNEL TOUCHPOINTS LAYER 02 · XIMS PLATFORM CORE LAYER 03 · NETWORK, PAYMENTS & COMPLIANCE Subscribers web · mobile · IVR Operations admin console Field & Partners mobile apps Resellers wallet · top-up Management executive dashboards XIMS — Unified ISP Operations Platform Customer Lifecycle · Billing & GST · Payment Hub · MikroTik · GPON/EPON · CRM · Support · Hierarchy · Reports 408+ controllers · 289 database tables · 19 functional modules · 70+ reports Network MikroTik · ZTE · Huawei OLTs · BNG · RADIUS Payments 14+ gateways · UPI · bank reconciliation Compliance GST · CGST/SGST/IGST · eKYC · TRAI · DLT Channels SMS · Email · WhatsApp · IVR
19 modules · one operating system

Every workflow an ISP actually runs.

Customer Lifecycle

CAF, EKYC, address verification, plan assignment, bulk operations, ledger.

Billing & GST

HSN/SAC, place-of-supply, CGST/SGST/IGST, proration, credit notes.

Payment Gateway Hub

14+ Indian gateways. Cryptographic signing. Daily reconciliation.

Bank Reconciliation

3-way match — gateway, bank, ledger. Statement import, drill-down.

MikroTik Native

PPPoE, RADIUS, hotspot, queue tree, IP pool — controlled by the platform.

GPON / EPON OLT

ZTE native, generic SSH for Huawei/V-SOL/BDCOM. Port-level provisioning.

OTT / IPTV / MSO

Bundled media. LCO management. OTT reseller wallets. Per-tier margin.

Field & Inventory

Field installs, splitter-port assignment, photo-proof ticket close.

eKYC & Compliance

Aadhaar OTP, CAF digitization, TRAI alignment, audit trail.

CRM & Leads

Lead capture, feasibility, source funnels, conversion to CAF.

Support & SLA

Area routing, SLA timers, escalations, CSAT capture.

Multi-Channel Comms

SMS · email · WhatsApp · IVR. DLT-compliant templates.

Partner Hierarchy

Franchise → Reseller → Zone → Customer. Per-tier wallets & margin.

Executive Dashboards

Revenue, churn, growth tiles. Drill from KPI to transaction.

Reporting Engine

70+ reports — collections, exception, compliance, TRAI cuts.

Mobile Apps

Branded customer app + field/partner app on same real-time tenant.

Explore all 19 modules
03 · Cybersecurity

Protection
for the last-mile broadband
subscriber.

A value-added cybersecurity layer for broadband operators. Built on top of the ISP's existing XIMS billing relationship — protecting the subscriber's connection, devices and family from DNS-level threats, malware, phishing, and unwanted content. Currently in active development with select pilot ISPs.

The Internet Xonware Protection Layer DNS filtering · threat intel · category controls Home Wi-Fi Family Laptop Mobile Smart TV

What we're building.

DNS-level threat filtering Malware command-and-control, phishing, and known-bad domains blocked at the resolver — before the device ever sees them.
Category & parental controls Operator-configurable category lists. Subscriber self-service tier for parental controls on family plans.
Threat intelligence feed Curated feeds combined with operator-specific learning. Updates push live across the subscriber base.
Operator dashboard Per-subscriber and per-zone protection signals — integrated into the operator console as a XIMS module.
Value-added monetization Resold as a security plan add-on. Pilot operators are seeing strong attach rates on family-tier broadband.
Trust signals

Numbers that hold up
under real operational load.

0M+
Subscribers managed
Across 11 countries
0+
ISP operators
From 2k to 500k subscriber networks
0+
Controllers
Real engineered depth
0
Database tables
Modeling the ISP domain
0+
Payment gateways
Pre-integrated on day one
0+
Built-in reports
Collections, exception, compliance
Payment gateways · pre-integrated
Razorpay Payu Ccavenue Paytm Phonepe Instamojo Billdesk Easebuzz Aggrepay Ablepay Getepay
Talk to Xonware

A scoped demo on your numbers,
your network, your priorities.

Tell us about your operation — we'll route you to the right conversation. XIMS, Cybersecurity, or both. We respond within one business day.

Book a Demo info@xonware.com