Pune-built. Deployed across 11 countries. Two pillars: XIMS — the complete ISP operations platform — and Cybersecurity — subscriber protection for broadband operators.
Subscriber lifecycle, eKYC, GST billing, 14+ payment gateways, native MikroTik & GPON OLT control, CRM, support, mobile apps, four-tier partner hierarchy & 70+ reports — unified in XIMS.
Subscriber-level protection layer for broadband operators. DNS filtering, threat intelligence, malicious-domain blocking, parental controls — delivered as a value-added service through XIMS. Currently in active development with select pilot ISPs.
Platforms that scale from a 2,000-subscriber neighbourhood broadband operator to networks managing several hundred thousand subscribers — across India, the Middle East, Southeast Asia, Africa and the United States.
Whether you're modernising ISP operations through XIMS or strengthening subscriber security — we'll start with your numbers, your network, your priorities. No generic pitch.
Xonware Technologies builds practical, scalable software platforms for connectivity businesses — built in Pune, deployed across India, the Middle East, Southeast Asia, Africa and the United States.
A telecom product company building XIMS as the operational backbone for modern ISPs and Cybersecurity for the last-mile broadband subscriber.
XIMS alone is 408+ dedicated controllers across 289 database tables — engineered to model every workflow an ISP actually runs.
From 2,000-subscriber neighbourhood broadband to networks with several hundred thousand subscribers, on the same platform.
Same platform. Same database model. Country-specific compliance — GST in India, place-of-supply, regional payment rails, local KYC.
Real screens from production deployments. No staged demos, no synthetic dashboards — this is what XIMS looks like running an actual network.
XIMS unifies the entire ISP business — subscriber lifecycle through onboarding, billing & GST, payments, MikroTik & OLT control, CRM, support, partner workflows, mobile apps, and reporting — into one operational console.
CAF, EKYC, address verification, plan assignment, bulk operations, ledger.
HSN/SAC, place-of-supply, CGST/SGST/IGST, proration, credit notes.
14+ Indian gateways. Cryptographic signing. Daily reconciliation.
3-way match — gateway, bank, ledger. Statement import, drill-down.
PPPoE, RADIUS, hotspot, queue tree, IP pool — controlled by the platform.
ZTE native, generic SSH for Huawei/V-SOL/BDCOM. Port-level provisioning.
Bundled media. LCO management. OTT reseller wallets. Per-tier margin.
Field installs, splitter-port assignment, photo-proof ticket close.
Aadhaar OTP, CAF digitization, TRAI alignment, audit trail.
Lead capture, feasibility, source funnels, conversion to CAF.
Area routing, SLA timers, escalations, CSAT capture.
SMS · email · WhatsApp · IVR. DLT-compliant templates.
Franchise → Reseller → Zone → Customer. Per-tier wallets & margin.
Revenue, churn, growth tiles. Drill from KPI to transaction.
70+ reports — collections, exception, compliance, TRAI cuts.
Branded customer app + field/partner app on same real-time tenant.
A value-added cybersecurity layer for broadband operators. Built on top of the ISP's existing XIMS billing relationship — protecting the subscriber's connection, devices and family from DNS-level threats, malware, phishing, and unwanted content. Currently in active development with select pilot ISPs.
Tell us about your operation — we'll route you to the right conversation. XIMS, Cybersecurity, or both. We respond within one business day.