One operating platform for broadband ISP growth.
Subscribers, GST billing, RADIUS, payments, customer care, partners, field teams and reporting — the whole broadband operation on one record, from your first thousand subscribers to your first hundred thousand.
Subscriber operations
Onboarding with KYC, plan management, connection records and a 360° subscriber view shared by sales, support and the field — one identity everywhere.
Billing and payments
Prepaid, postpaid and hybrid plans, GST e-invoice compliance, automated invoicing and dunning-free collections through 14+ payment gateways with UPI, receipts and reconciliation.
RADIUS access on the same record
PPPoE, IPoE and hotspot subscribers authenticate against the record that carries the bill. Payment status drives session policy automatically — no middleware between billing and the network.
Customer care that sees everything
Tickets, SLA timers and complaint workflows connected to the subscriber, the plan and the live session — support answers with the full picture, not a separate helpdesk database.
Partners and franchises
Four-tier partner hierarchy with wallets, revenue sharing and partner-scoped visibility — grow through resellers without losing operational control.
Field operations
Installation and service visits assigned, tracked and closed with evidence from technician mobile apps — field work lands back on the subscriber record.
Reporting for the owner
70+ reports and live dashboards across collections, receivables, sessions, complaints and partner performance — the numbers an operator actually runs on.
Room to grow
The same platform family scales into FTTH operations (GPON/EPON OLT management), carrier resource inventory (XonIPAM) and DNS/DHCP coordination (XonDDI) as the network grows.