Xonware Founder-operated · Pune, India Deployed in 11 countries

Complete ISP management software for India.

XIMS is a complete ISP management software platform for broadband, FTTH, WISP and cable operators in India — subscribers, GST billing, payments, RADIUS, CRM, complaints, partners and field operations on one operational data model.


How it worksSix operations, one model
SUBSCRIBERSBILLINGNETWORKSUPPORTPARTNERSFIELDONE OPERATIONAL DATA MODEL
XIMS · Executive dashboard
XIMS - Executive dashboard

Subscriber management, end to end

From lead capture and eKYC through activation, plan changes, suspensions and win-back. Every subscriber is one record that billing, support, network state and partner attribution all read — no sync jobs, no conflicting truths across departments.

GST billing and payment collection

Prepaid, postpaid and hybrid billing with CGST/SGST/IGST, HSN per plan and place-of-supply logic. 14+ Indian payment gateways pre-integrated — Razorpay, PayU, CCAvenue, Paytm, PhonePe, BillDesk — with reconciliation queues that close themselves.

RADIUS, MikroTik and network control

Native MikroTik RouterOS control, RADIUS authentication, PPPoE, hotspot and BNG workflows managed from the same console as billing — so a payment failure and a session disconnect are one workflow, not two systems.

Franchise and multi-branch operations

A four-tier partner hierarchy — Franchise → Reseller → Zone → Customer — with per-tier menus, commission rules and wallets. Built for how Indian ISP networks actually grow: through partners.