ISP CRM and subscriber lifecycle software.
XIMS CRM manages leads, onboarding, eKYC, plan changes and retention on the same record billing and support read — one subscriber, one truth.
How it worksLifecycle on one record
Lead to activation
Lead capture, follow-ups, CAF and eKYC, address and building assignment, activation — a pipeline built around how broadband is actually sold.
Lifecycle operations
Upgrades, downgrades, suspensions, win-back and bulk operations, every transition audit-logged and reversible.
Context everywhere
When support opens a ticket, billing state and network status are already on screen. No swivel-chair between systems.